PSWs have a Diploma, Certiﬁcate in Personal Support Work, and/or R.N.A. Diploma from a community college, specialized training, and previous work experience. Our PSWs are skilled in personal care and sensitive to client needs. They compassionately, empathetically and patiently face rehabilitation challenges with clients daily. Many speak a variety of languages and are familiar with and sensitive to cultural norms. All Wright Rehab workers are interviewed and are subject to detailed reference and police checks. We check that all associates are in full compliance for certifications, vulnerable sector background checks, peer review, client feedback and are participating in continuing education. In addition, Wright Rehab has developed a proprietary development system that measures and guides PSWs to continually improve their service.